> ## Documentation Index
> Fetch the complete documentation index at: https://getfaceage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Get help with Face Age setup, customization and troubleshooting.

Need a hand? The Face Age team can help with setup, customization and troubleshooting. Reach out through any of these channels and we'll get back to you as soon as we can.

> [card] [Email support](mailto:support@faceage.app)
>
> Write to [support@faceage.app](mailto:support@faceage.app) — we typically reply within one business day.

> [card] In-app chat
>
> Open the Face Age app in your Shopify Admin and use the chat widget in the bottom corner.

## Before you contact us

Check the [FAQ](https://getfaceage.com/docs/help-center/faq.md) and the [Badges & history FAQ](https://getfaceage.com/docs/help-center/merchant-faq.md) — many common questions about badges, extensions and history storage are answered there. If Face Age isn't showing on your store, see [Troubleshooting](https://getfaceage.com/docs/help-center/troubleshooting.md).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.