Get help with Face Age setup, customization and troubleshooting.
Need a hand? The Face Age team can help with setup, customization and troubleshooting. Reach out through any of these channels and we’ll get back to you as soon as we can.
Email support
Write to [email protected] — we typically reply within one business day.
In-app chat
Open the Face Age app in your Shopify Admin and use the chat widget in the bottom corner.
Check the FAQ and the Badges & history FAQ — many common questions about badges, extensions and history storage are answered there. If Face Age isn’t showing on your store, see Troubleshooting.
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